I have to ask the question, why would you need to modify that form?
On Thu, Jun 11, 2009 at 7:09 PM, lee <haeyoon....@gmail.com> wrote: > Hi, > > We had an issue with the CAI:EventParams form. > The Params Value (301386800) input value was changed from 254 to 1500 > as a workaround for an issue. > The save took place and things were working fine for a while. > Then we changed it to 255 and it caused an issue. > > Our environment: > Remedy 7.1 > ITSM 7.0.3 patch 8 > SQL 2005 > DB replicating to another SQL server > > The issue was that the column from CAI:EventParams in the table > disappeared. > After clicking save to the change in Administrator, it came up with an > error after it tried to save. ARERR 552 C301386800 column view not > found. or something like. > Our dba checked and found that the column was missing from that > table. But he couldn't understand why it would. Changing the input > value shouldn't cause that. > > Anyway we manually created the column with the same name. But a > consultant said that might not be the best idea. It was suggested that > Remedy dynamically creates these tables and we should get it do create > it again. > > We tried importing the def file of the form and remedy threw up an > error about missing C301386800. > We didn't delete the column on the form and readd though. > > What implications is there for manually creating that column in the > CAI:Event Params table? > Also what would have caused that issue? It worked in our dev > environment with no issue. > > Thanks > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
