Due to a miscommunication between my current client and the agency that
placed me here, I just found out that the contract that I expected to carry
me through the summer is ending abruptly at the end of June.

That means that I am available pretty much immediately for upcoming Remedy
and/or ITSM implementation and/or customization work.

I am ITIL certified, I have 12 years experience with AR System, 3+ years of
ITSM 7 experience, and have even installed ITSM 7.5 and played a bit with
that.  My documentation skills are excellent, and I am also an experienced
and certified Remedy trainer.  I have the ability to work comfortably alone,
or as any part of a team.

I am based in Seattle, and can work remotely, but am willing to travel as
necessary.  I prefer to work on the West coast, but anywhere in the U.S. is
open for the right project.

Rates are negotiable, depending on the work, duration, and location.

My resume and references are available on request.

Rick Cook
Remedy Approved Consultant
253-278-4112

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