You're describing the exact scenario for which enterprise messaging was 
designed.  I recently helped a customer build an integration solution between 
AR System and a couple of external systems.  They had already decided on a 
message queuing system, because they needed something scalable, robust, and 
decoupled from the applications themselves.  The also needed messages to arrive 
in sequence, with guaranteed delivery.  The customer in question had settled on 
Weblogic MQ, but they could just as easily picked ActiveMQ, WebsphereMQ, 
SonicMQ, etc. 

We had time only for a proof of concept, and there was no way we could even 
consider building something from scratch, so we decided to go with Java System 
Solutions' XML Gateway.  Full JMS capabilities are now built right into the 
gateway, so it's just a matter of configuration.  Creating the interface forms 
in Remedy was a piece of cake, of course.  And we had the gateway templates 
ready to run with a modicum of effort.  (Side note:  Have you noticed 
development is always significantly faster on the Remedy side?  Over the past 
decade or so I can't tell you how many times I've said, "We're ready to test," 
and the team on the other end is still firing up Visual Studio or Eclipse or 
whatever.)

The transfer speeds we saw in the POC were phenomenal.  We didn't have time to 
test everything under high load conditions, but I have to think we would have 
fared pretty well since the solution can be scaled up by adding threads to AR 
System, XML Gateway, etc.  Naturally, all situations are different.  If the 
payload size is very large, the network is already swamped with traffic, or 
your hardware is underpowered, you'll hit the wall sooner than later.  

For all the requirements you list below, along with fault tolerance, 
scalability, flexibility, and ease of use, you can't beat XML Gateway.

http://www.javasystemsolutions.com/jss/xmlgateway


--Tim  
(No, I do not work tor Java System Solutions.)





________________________________
From: "HonnourPrahalladachar, PhaniRaja" 
<[email protected]>
To: [email protected]
Sent: Thursday, June 18, 2009 10:10:24 AM
Subject: [ARSLIST] Integration - Turn Around Time

**  
Hello List,
 
I’m working on integrating ITSM 7 (ARS 7.1) with other service management 
applications of multiple organizations located in varied geographies. A 
middleware will be used to communicate with the end point applications. It will 
be a one-to-many, bi-directional integration. Main features that are expected 
in this integration are:
 
        1. message validation
        2. message translation
        3. guaranteed delivery of the messages
        4. sequencing of the messages
 
One of the key requirements is to be able to process every message (or average) 
within 60 seconds.
 
What has been your experience on time required in processing messages in such 
integration applications? Is 60 seconds reasonable time for processing messages 
considering load scenarios where we there may be several hundred messages to be 
processed for publishing & consuming?
 
Thanks & Regards,
Phani
 
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