Hello
I'm trying to upgrade to 7.5 (patch 001)and am getting the following
severe error:
com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.AR
ServerOracleManageUpgrad eDatabaseTask
LOG EVENT {Description=[[SQLERROR] [DESCRIPTION] Failed to upgrade the
database schema],Detail=[[SQLERRORCODE]=0 [SQLMESSAGE]=Failed to run
SQL statement [ALTER TABLE SCHEMA_ARCHIVE MODIFY ( archiveFromForm
NUMBER(15) )] Due to [ORA-01439: column to be modified must be empty to
change datatype
As well as upgrading Remedy, we're also moving to virtualised server
zones so the set-up we have is:
Application server: Solaris 10, Oracle client 10G
Database server: Solaris 10, Oracle enterprise edition 10G
I have a copy of our Remedy 6.3 database on the new server, and I'm
installing this as an upgrade.
I'm not sure if the error message is referring to table T15. If it is,
then that's the table for the Alert List.
Also had one other severe error but I don't think this one is stopping
the installation from completing
Severe:
LOG EVENT {Description=[LANG variable not set Could not determine the
LANG variable setting.]}
Any thoughts?
Thanks!
Isabel Ross
Senior Analyst Programmer
Applications and Business Solutions
112 Ingram Street
Glasgow
G1 1ET
Phone: 0141 276 0937
Email: [email protected]
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