ARS 7.5 requires Sybase 12.5.3 client libraries - this is from the compatibility matrix;
The following database client versions are supported and required to operate properly with suppor databases. Database clients must match this version – lower or higher versions are not supported. Sybase : 64-bit Sybase 12.5.3 Mark ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Kaye Bernales [[email protected]] Sent: 06 July 2009 04:35 To: [email protected] Subject: Installing Remedy 7.5 - Issues ** Hi List, We're trying to install Remedy 7.5 on a test server (Unix - Solaris) with Sybase database (on another server) - Sybase server installed was 15.0. When asked for the database client home path, we got a message saying it can't find the lib directory. It is somehow looking for a 12_5 directory even if we specified a 15.0 sybase db. client home path for example: ../ocs/15.0 it's looking for: ../ocs/15.0/ASE-12_5/lib and /ocs/15.0/OCS-12_5/lib Any ideas? Thanks! Kaye NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
