Do API logging in conjunction with this and look for the +CE entry to the form this is pushing to. You should be able to tell if that succeeded or failed. If it succeeded then something else is going on. If BMC happens to be listening I'd love to be able to see the "run if" values in logging for AL/Filters.... William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> Blog, www.williamrentfrow.com <http://www.williamrentfrow.com/> 715-410-8156 C
________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Wednesday, July 08, 2009 2:02 PM To: [email protected] Subject: Re: Push Fields Info in Filter Logs ** I believe if you don't see the fields it's indicative of the fact that it didn't end up doing the push based on your qualification..... ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lyle Taylor Sent: Wednesday, July 08, 2009 12:43 PM To: [email protected] Subject: Push Fields Info in Filter Logs ** Hi All, ARS 7.1 Patch 6 I'm trying to do some filter logging to track down why something isn't working the way I'm expecting, and I'm running into a lack of information. It seems that some Push Fields actions show which fields and values are getting pushed, and other Push Fields actions are not. Does anyone know why it shows this information in some cases but not in others? Here's an example from my log file. This entry shows what's being pushed: /* Wed Jul 08 2009 12:36:29.1890 */ Checking "INT:FNDHPD:ACT:UPDATEASSOCIATIONSTATUS_100_PHAS" 0: Push Fields -> "HPD:Associations" <deferred from filter INT:FNDHPD:ACT:UPDATEASSOCIATIONSTATUS_100_PHAS> z1D Status Enum (1000005088) = 1 z1D End Date 01 (1000005086) = z1D End Date 02 (1000005087) = z1D Start Date 02 (1000005083) = z1D Action (1000000076) = TICKETUPDATE ConsolidatedStatus (301569500) = 8000 z1D Start Date 01 (1000005082) = 11/10/2008 9:21:31 AM Whereas for this other filter, this is all I get: /* Wed Jul 08 2009 12:36:29.2050 */ Checking "LDS:MIRS:HPD:Update Child Incident Relationship`!" (500) --> Passed -- perform actions 0: Push Fields -> "LDS:MIRS:Associations" I overrode philter phasing here hoping that it might show more info, but even without it, I get essentially the same thing as the filter above (showing that it was deferred), but still not showing the fields being pushed. Any ideas for why this is happening? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
