Thanks David!  I'll take a look at it.

On Wed, Jul 8, 2009 at 4:39 PM, Easter, David <[email protected]> wrote:

> **
>
> It was written for AR System 7.0.01, but perhaps this could help:
>
>
>
> http://communities.bmc.com/communities/docs/DOC-2782
>
>
>
> Feed is a recent technique to syndicate information from multiple sources
> easily. Recent versions of popular browsers (Internet Explorer 7.0, Firefox
> 2.0) and rich desktop applications (FeedDemon etc) support feeds very well.
> Popular websites (CNN.com, msnbc.com etc) allow users to subscribe to
> feeds and get their content easily. In intranet environments, many users’d
> be interested in getting updates from different systems thru feeds along
> with news etc.
>
> RSS is one of the popular formats behind this technique. AR System
> application developers can feed-enable their data using this mid-tier
> plug-in that communicates with AR System server and transforms data to RSS
> feed format.
>
> This plug-in is tested with 7.0.1 Patch 2 (MidTier and AR Server) but
> should work with 7.0.1 version onwards
>
>
>
>
>
> -David J. Easter
>
> Sr. Product Manager, Solution Strategy and Development
>
> BMC Software, Inc.
>
>
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Warren Baltimore
> *Sent:* Wednesday, July 08, 2009 1:11 PM
> *To:* [email protected]
> *Subject:* KMXperts
>
>
>
> **
>
> ARS 6.3
>
> ITSM 5.5
>
> Running on a Solaris 10 Box against Oracle 9
>
>
>
> KMXperts (5.4????) running on a Windows 2000 Advanced Server.
>
>
>
> I have been asked if there is a way to run an RSS Feed from the KMX
> knowledgebase that we use.  The thought is to allow the Outlook RSS Feed
> aggregator function to monitor is so that the helpdesk would get a feed of
> changes or new article postings.
>
>
>
> I have very little experience with the KB (it's nice and quiet and has
> never given me a lick of trouble), so I'm not really sure of where to look.
>
>
>
> Thanks in advance!
>
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_
>
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_




-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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