You can easily fix the URL if you know where the documentation is installed.  
What is the path (directory path) to your documentation now?

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Chowdhury, Tauf
Sent: Friday, July 10, 2009 7:52 AM
To: [email protected]
Subject: ARS 7.1 , ITSM 7.0.3 p7, Help File Location issue

**
Hi all,
I have an issue where the help file URL location in SHARE APPLICATION 
PROPERTIES is incorrect. For example, the location for Incident Management is: 
http://<midtier>/<arserver>/BMCRemedy_IM<http://%3cmidtier%3e/%3carserver%3e/BMCRemedy_IM>

Is this correct?
For me, going to this URL of course generates a 404 error...
Any guidance would be helpful.
Thanks.

Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Informatics-Infrastructure
Office: 631.858.7765
Mobile:646.483.2779


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