You can easily fix the URL if you know where the documentation is installed. What is the path (directory path) to your documentation now?
Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chowdhury, Tauf Sent: Friday, July 10, 2009 7:52 AM To: [email protected] Subject: ARS 7.1 , ITSM 7.0.3 p7, Help File Location issue ** Hi all, I have an issue where the help file URL location in SHARE APPLICATION PROPERTIES is incorrect. For example, the location for Incident Management is: http://<midtier>/<arserver>/BMCRemedy_IM<http://%3cmidtier%3e/%3carserver%3e/BMCRemedy_IM> Is this correct? For me, going to this URL of course generates a 404 error... Any guidance would be helpful. Thanks. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

