It used to be marketed as that. Some companies still use it.

Joe



________________________________
From: "Pierson, Shawn" <[email protected]>
To: [email protected]
Sent: Tuesday, July 14, 2009 5:29:58 PM
Subject: Re: Fw: Get CRM Certified

Isn't CSS considered to be CRM?  I know it's not the most widely used Remedy 
product suite out there, but it should count.

Shawn Pierson

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of dcharters
Sent: Tuesday, July 14, 2009 1:08 PM
To: [email protected]
Subject: Re: Fw: Get CRM Certified

Well considering that Remedy does not have a CRM product I am not sure of the
value there.



On Tue, 14 Jul 2009 09:45:27 -0700, Julie Sellers wrote
> Has anyone had this? Is it worth the investment? Thx, Julie
>
> ----- Forwarded Message ----
> From: BPT Partners <[email protected]>
> Subject: Get CRM Certified
>
> CRM Strategy 2.0
> If you are having trouble reading this email, read the online
> version.
>
> Dear Julie,
> This Fall, BPT Partners is offering CRM professionals, responsible
> for creating profitable customer relationships, the opportunity to
> advance their CRM credentials, knowledge and skills through a
> Certificate in Applied CRM Strategy 2.0.
>
> The content in this certification program is entirely new and is
> based on BPT Partners research done over the past 3 years and Paul
[UTF-8?]> Greenberg’s, soon to be released, 4th edition of his best-seller,
[UTF-8?]>  “CRM at the Speed of Light: Essential Customer Strategies for
the
[UTF-8?]> 21st Century.â€
>
> This CRM Certificate will increase your knowledge and understanding
> of how to leverage the latest CRM strategies and social media tools
> and techniques to identify, engage, serve and grow profitable
> customer relationships. This certificate is a differentiator for
[UTF-8?]> professionals and a valuable addition to anyone’s resume,†said
> Michael Thomas, President of the National CRM Association.
>
> The Fall CRM Seminars will be held in:
>      * Washington, DC | Sept 22-23, 2009 | Hosted by Hewlett Packard
>      * Atlanta | Sept 29-30, 2009 | Hosted at Kennesaw State University
> by the National CRM Association These seminars afford you the
> opportunity to increase your marketability and network with your
[UTF-8?]> peers and the CRM industry’s most influential executives,
managers
> and thought- leaders.  The certificate you achieve after
> successfully completing the seminar courses is entitled:
>
[UTF-8?]> “Certification in Applied CRM Strategy 2.0: The Era of the Social
Customerâ€
>
> BPT Partners is offering the discounted price of $950 from the full
> price of $1450 to anyone who registers before July 30. Seating is
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>
> Take the Next Step
>
> Take the next step towards obtaining Certification in Applied CRM
> Strategy 2.0. Register today for this valuable CRM Certification
> Seminar.  If you have additional questions, please return this email
> to me ([email protected]) or call  me at 770-856-2418. I will
> send you a brochure that highlights the knowledge you gain upon
> achieving this certificate.
>
> Best regards,
> Bill Howell
> BPT Partners, LLC
> (770) 856-2418
> [email protected]
>
> Read what others are saying!
>
[UTF-8?]> “These advanced CRM seminars deliver immediate ROI for your
[UTF-8?]> company and your career.â€
>
> Michael Thomas
> President
> National CRM Association
> Washington, D.C. : Sep 22-34
> Atlanta, GA : Sep 29-30
> The Sponsors of the 2009 CRM Certification Seminars are:
>
> To unsubscribe from these types of messages please click here.
> BPT Partners, LLC
> 1989 Simpson Rd. SE
> Smyrna, Georgia 30080




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