Hi Akos,

First possibility: You can add a checkbox display-only field with a value of 'No'. The filter on form A runs only if the checkbox is $NULL $. And on the filter on form B, in the push field action, you push the value 'No' in the checkbox field. Second one: The filter on Form A should only be executed on Submit, not on Modify.

Jean-Louis Halleux
ARSmarts sa
http://www.arsmarts.com

On 15 Jul 2009, at 13:41, Elry wrote:

Hi Akos...

That kind of push can easily loop on you...

I would suggest doing one of the following:

1) Using LastId keyword to locate the ID (providing that this is the
only creation initiated by this process).
2) Put a GUID on form A that gets pushed to form B.  Then you can fire
another filter that looks up the GUID on form B to return the form
Request ID

Hope this helps.


On Jul 15, 5:08 am, Akos Malindovszky <[email protected]> wrote:
Hi all!

'm having a problem with the Push fields action in a Filter.
I have two forms A & B. When a ticket is created on A that matches certain qualifications, then a new ticket is created on form B via a at Push field action in a filter. I want to store the request-ID of the new ticket on form A also, so there is a filter running on submit on B which pushes the info
back to the matching request on A.
My problem is that when the ID is pushed back from B to A, then A starts running all the filters again triggered by this modification. Is there any way to avoid this step. Can I push a value to a form without triggering a
modification?

Thank you in advance.

best regards,
Akos Malindovszky
Helpdesk Administrator
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