This is a bug. BMC informed us that the definition file can/does get corrupted when you make a change.
The issue is fixed with 7.1p7.
You can run a arsignal -d
Hope this helps
Thanks,
Larry Zimmermann
Remedy Team
4400 Dacoma, BH2, 1433F, Houston, Tx
(Office)713-431-0172
(Cell)713-823-4985
Tony
Worthington
<Tony.Worthing To
[email protected]> [email protected]
Sent by: cc
"Action
Request System Subject
discussion Re: ARERR [306]
list(ARSList)"
<arsl...@arsli
ST.ORG>
07/15/2009
08:07 AM
Please respond
to
arsl...@arslis
T.ORG
Yea - we had this same issue. It was resolved going from 7.0.1 to 7.1
(Embedded image moved to file: pic21735.jpg)
Tony Worthington
Sr. Technical Analyst
Kohl's Department Stores
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
262.703.7763 (phone)
[email protected]
www.kohls.com
From: Ben Chernys <[email protected]>
To: [email protected]
Date: 07/15/2009 05:51 AM
Subject: Re: ARERR [306]
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
**
We've applied only a partial patch 5 and the problem went away but this is
NOT recommended (and we applied the full patch later). The bug is in the
arserverd binary so there is no way to fix this without replacing this
binary. (anyone remember superzap?)
Cheers
Ben Chernys
Senior Software Architect
Software Tool House Inc.
Canada / Deutschland / Germany
Mobile: +49 171 380 2329 GMT + 1 + [ DST ]
Email: mailto:[email protected]
Web: http://www.softwaretoolhouse.com
A free notepad for Diary fields:
http://www.softwaretoolhouse.com/downloads/DiaryFieldEditor.htm
An ARS API scripting tool used for migrations, integrations, imports,
reports, extracts, batch jobs:
http://www.softwaretoolhouse.com/products/SthMupd
From: Action Request System discussion list(ARSList) [
mailto:[email protected]] On Behalf Of Veeral Oza
Sent: July 15, 2009 12:43 PM
To: [email protected]
Subject: ARERR [306]
**
Hi All,
All of a sudden and every few days, this error comes on any remedy form if
you try to save the record. On reboot everything works fine
ARERR [306] Value does not fall within the limits specified for the field :
(MENU - $MENU$) : Support Company*+
ARERR [306] Value does not fall within the limits specified for the field :
(MENU - $MENU$) : Company*+
ARERR [306] Value does not fall within the limits specified for the field :
(MENU - $MENU$) : Support Company*
ARERR [306] Value does not fall within the limits specified for the field :
(MENU - $MENU$) : Owner Support Company
Environment: ARS 7.0.01 Patch 006 200712062121
I found out this was fixed in 7.1 patch 5.
SW00291689: ARERR 306 occurred frequently even when all the data and
forms were correct, but it did not reoccur upon restarting the AR System
server.
Is there a way to fix this without upgrading it to 7.1 patch 5?
Regards,
Veeral Oza
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