Mark,

Maybe I am missing something... but how about using a Join form
instead of an ugly table scanning search?

"groups a user is assigned" <-- (via group) -->  "Ticket form"

Then search by "user" in the "groups a user is assigned" table side of the join.

You may need to add workflow on table drill down to open the Ticket
form directly, but that seems like a small price to pay for better
searches on the DB.

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Tue, Jul 21, 2009 at 1:10 PM, Brittain, Mark<[email protected]> wrote:
> **
> HI All,
>
> I want to do a table search based on the groups a user is assigned but can’t
> get it to work.
>
> First I have a form called Assignees where each person is listed with one
> record per group assigned.
> On a display only form I have a table that lists the results from the
> Assignees form where ‘User’ = $USER$
> Then I run a Active Link Guide that finds the users records in the Assignees
> form an populates the result into a character field called ‘Groups’ like
> this ;Group One;Group Two;Group Three;
>
> Now I want to search my HelpDesk form were records are assigned to those
> groups. I have tried ‘Assigned Group’ LIKE “% + $Groups$ + “%”
>
> Any ideas would be greatly appreciated.
>
> Mark
> ____________________________________________
> Mark Brittain
> Remedy Developer
> NaviSite
> [email protected]
> (315) 453-2912 x5418 (Phone)
> (315) 317.2897 (Cell)
>
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