Running ITSM 7.0.03 on AR System 7.5 is supported: http://www.bmc.com/support/reg/remedy-compatibility-tables.html
-David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of Chowdhury, Tauf [[email protected]] Sent: Thursday, July 23, 2009 9:23 AM To: [email protected] Subject: Discussion Topic: ITSM 7.0.3 running on AR 7.5? ** So I wanted to put this out there to see if anyone has done it or has any comments. If an organization is running AR 7.1 with ITSM 7.0.3 and wants to upgrade, would it be possible to upgrade AR to 7.5 and keep 7.0.3 on it? The reason being that the amount of time required to train people on 7.5 will take a long time and it would be easier to transition people instead of launching a new system. I guess I’m really just interested to know if anyone’s attempted this. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
