Thanks Frederick,

The WSDL that the Java application was calling had an "extra layer". The 
Java Developer decided to use his own structure...
I adapted to his and we are "back in business" for now

Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR
503-745-6569



[email protected] 
Sent by: [email protected]
07/23/2009 03:24 PM
Please respond to
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To
[email protected]
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Subject
Re: web services problems






Doing some searching I came across this note in a Server patch readme file

Release 7.0.01 patch 004 contains fixes for web services that require 
several components to be upgraded simultaneously.  To use web services, 
the following components must all be upgraded to release 7.0.01 patch 004 
or higher, or must all remain at release 7.0.01 patch 003 or below:

Look at your output XML (from the Mid-Tier logs) and see if it has the 
namespace prefix on the attributes (or is it missing on some of them)

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, July 23, 2009 4:55 PM
To: [email protected]
Subject: Re: web services problems

Sorry about that ...
ARS 7.01 patch 3
Windows XP
SQL 2005


Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Thursday, July 23, 2009 4:50 PM
To: [email protected]
Subject: Re: web services problems

Which Remedy version?   I seem to remember something about some versions 
not returning the namespace correctly for the attributes.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Thursday, July 23, 2009 4:25 PM
To: [email protected]
Subject: web services problems

Hi all,

We have some web services that we are publishing.  The operation used is a 
opGetList.  If we run these web services with SoapUI we do see the 
information being returned properly.  
If we consume the WSDL through a JAVA application (outside Remedy) they 
are unable to get the data. Instead they get a Java error (array store 
exception).  It looks like the document is being repeated N times but with 
no values.

On the mid tier, I do see they call being made and the values (document) 
being prepared and all looks fine.  We are unable to find the cause.
In the WSDL the MaxOccurs is set to unbounded (tried also >1) still not 
working.
The elements are not set directly under the Root portion. We did create an 
element called getListValueOut  where the output elements are found and 
mapped to the form.

Anyone has an idea what could be the issue? Where we should look.  We have 
looked at all the options/examples found in the manuals. Nothing seems to 
be working.

Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR

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