Hi I have created a custom AREA plugin using java API. The plugi was successfully tested on a test remedy server. When i try to deploy the same on a development server (with same configuration), i get the error "ARERR [565] Index for value in SQL command is greater than the number of values returned" along with AR Note that the user was successfully authenticated. When i check the arjavaplugin.log , I see that the authentication process has completed successfully.
The remedy web interface also displays the same error. Please note the server is working fine if i dont make the changes in ar.conf for enabling area plugin The additions i have made to ar.conf is --------------------------- External-Authentication-RPC-Socket: 390695 Plugin-Log-File: /remedy/ars/ar/db/arplugin1.log User-Log-File: /remedy/ars/ar/db/aruser1.log Plugin-Path: /remedy/ars/ar/pluginsvr Encrypt-Public-Key-Algorithm: 4 Encrypt-Security-Policy: 2 ----------------------------- Note encryption is disabled. I have also correctly edited the pluginsvr_config.xml located at /remedy/ars/ar/pluginsvr Kindly request your help in resolving the issue Thanks in Advance Sibi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
