Carey,
Appreciate the info. I knew about the ARSPerl site and went there for
assistance on the install and also to look at code examples. That and this
board have been very helpful...especially of late. We have an initiative
to push more people into using Remedy here, which is great. The only bad
thing is that we also had a reorg and I lost one of my developers, so I
have been having to do more with less. It's been quite the challenge.
Thanks again!
Joe
Joseph Kasell
Senior Systems Engineer
Navy Federal Credit Union
Carey Matthew
Black
<black....@gmail. To
COM> [email protected]
Sent by: "Action cc
Request System
discussion list Subject
(ARSList)" Re: Perl Question
<arsl...@arslist.
ORG>
07/28/2009 03:17
PM
Please respond to
[email protected]
RG
Joseph,
You will find some help for ARSPerl on ARSList.
However you may find more help on the ARSPerl mailing list(s) too.
https://lists.sourceforge.net/lists/listinfo/arsperl-users
Hope that helps some in the future. :)
Just to be clear, if the question is ARS related then ARSList is a
good place to ask it.(Even if your actual problem is a Perl/Java
issue. If it is directly ARS related.. then bring in on. :) ) However
there are also more specialized places to ask detailed niche ARS
questions too. (ARSPerl's list is only one of the other more specific
ARS sites that I can think of.)
--=20
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS =3D Action Request System(Remedy)
Love, then teach
Solution =3D People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On Tue, Jul 28, 2009 at 1:40 PM, Joseph
Kasell<[email protected]> wrote:
> Hello listers!
>
> I'm simultaneously diving into perl and arsperl for the first time and
I'=
m
> seeing a lot of possibilities at what one can do. =A0I'm also running
int=
o a
> bit of a headache in the following which, I'm sure, is a simple matter,
b=
ut
> I'd like some advice.
>
> The Perl script is as follows:
>
>
>
> #!/usr/local/bin/perl
> use ARS;
>
> ($c =3D ars_Login("servername", "user", "password")) || die "ars_Login:
> $ars_errstr";
> if (!$c) {print("Could not connect to ARS ($ars_errstr)\n");exit(1);}
>
> ($r =3D ars_SetEntry($c, "Joetest", "000000000000002", 0, "536870914",
> "Bob")) ||
> =A0 =A0 =A0 =A0 =A0 =A0die $ars_errstr;
>
>
>
>
> This works fine from the server console and from a run process within an
> active link. =A0My question has to do with the set entry command. =A0How
=
can I
> pass a variable from a Remedy field to field ID 536870914 on form Joetest
> in this script instead of the hard-coded value of "Bob?" =A0Again, I'm
su=
re
> this is a simple matter, but I'm new to this, and I'm very certain I'm
> overlooking something. =A0Appreciate the help!
>
> Joe
>
> Joseph Kasell
> Senior Systems Engineer
> Navy Federal Credit Union
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