Frank,

Do you have a hard limit on the total number of SQL connections to the SQL 
database? I remember that there used to be an issue with AIE hogging SQL user 
connections and starting a new user connection everytime it runs. So if you 
have a limit on the number of open SQL connections, once that limit is 
reached the engine would not have an available SQL user connection to start 
causing it to fail..

Start up your SQL monitor and check if AIE has hogged up all available SQL user 
connections..

If thats the case, you could use a Windows scheduled task to stop the AIE 
service at a reasonable time after it has had enough time to run and complete 
its job and use another scheduled task to restart it a few minutes before the 
AIE job is scheduled to run..

Its a workaround I had used in the past to tackle that issue..

Cheers

Joe



________________________________
From: Frank Caruso <[email protected]>
To: [email protected]
Sent: Sunday, August 2, 2009 2:00:41 AM
Subject: AIE Data Exchange Not Re-Starting

ARS 7.1p5 AIE 7.1p7 SQL Server

Having an issue where we can get a Data Exchange to run once but cannot get 
that DE to run again unless we restart AIE. No errors in any log files. Tried 
making changes to the DE to see if that would trigger a restart but no luck. 
The one thing that did work was making a copy the DE. Then the new one ran once 
but never again. I feel we are missing something obvious as there was no 
mention of this being an issue on the ARSList on BMC support.

Any thoughts?

Frank Caruso




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