In the database, Remedy stores all date's in integer format (epoch unix time). Perhaps this is your issue? If you are putting these records directly into the database without going through remedy then you need to use epoch time. If you are going through remedy, then I believe its the locale of the server but not sure. (MM/DD/YYYY HH:MM:SS)
Hopefully this helps? On Tue, Aug 4, 2009 at 11:31 AM, AMEY BHOSALE <[email protected]> wrote: > ** Hi All, > I have an issue in conversion of Date Time Format which is retrieved by > calling a stored Procedure from other Database into Remedy > > So the workflow is there an Filter which has Set Field Action consisting of > Webservice where the input and Output Parameters are mapped.So this > webservice runs on the XMLGATEWAY calling the stored procedure. > > There is a form in Remedy which will store the details retrieved from > stored procedure.The fields in the form are mapped in Xmlgateway Template > (Create) and Template (Query). > > The Template(Create) will create the record in the Remedy Form with the > Output recieved from the Template(Query) which contains the stored procedure > details. > > So there are there date time fields which are returned by stored procedure > having the formats as below : - > > Two Date Time fields have format as :- MM/dd/yyyy hh:mm:ss for e.g > 4/17/2008 12:00:00 > One Date Time field has format as :- yyyy/MM/dd hh:mm:ss for e.g 2008/ > 4/17 12:00:00 > > So in the Create Template of Xmlgateway i specified the above formats but > when the record is created in Remedy the other values are captured but the > date time format fields the value is blank. > > When i checked Catalina.out log file found that it is not able to convert > this date format into Remedy. > > So can anyone let me know what format of date time needs to be specified in > Create Template of Xmlgateway ? > > > Regards, > > Amey Bhosale > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Bob Halstead _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

