are your users using windows xp?? There was an issue with early releases of xp that would not resolve the host name of a server unless it was the fully qualified domain name (ie. server.mycompany.com). Have you tried using just the ip address to connect them??
If that worked...it would suggest a name resolving issue and provide a work around until you could figure it out. Bruce Sisk -----Original Message----- >From: "Barber, Sue" <[email protected]> >Sent: Aug 4, 2009 3:26 PM >To: [email protected] >Subject: Re: Users unable to log in (ARERR 90) > >Sorry I was so long in replying, I had to wait for the end user to make the >change. Either way, they can still connect from wireless, but not when >directly connected to the network. Any other thoughts? > >Sue > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Kaiser, Norm E CIV USAF AFMC 96 >CS/SCOKT >Sent: Monday, August 03, 2009 9:09 AM >To: [email protected] >Subject: Re: Users unable to log in (ARERR 90) > >Can the users connect if you replace the server's servername with its >actual IP address? If yes, that would indicate a DNS problem and could >explain why the problem is intermittent. > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[email protected]] On Behalf Of Barber, Sue >Sent: Monday, August 03, 2009 7:49 AM >To: [email protected] >Subject: Users unable to log in (ARERR 90) > >** > > Morning all, > > > >We are having a strange problem with user connectivity. We have several >users who can't log in to the desktop client - this is an intermittent >problem. They get the ARERROR 90 - I replace the actual server name >with 'servername' below, but it does show the proper name in the >message. Strange thing is that they can connect via midtier and if they >log in wireless or VPN. Only when they are directly connected to the >network, and like I said, they get in sometimes. I have a ticket opened >with Remedy, but we are still going through the "send me this" stage and >meanwhile, I have 5 HD people who can't connect! Any help would be >greatly appreciated. > > > >Server: 7.1.00 Patch 004 > >O.S. Linux 2.6.9-89.0.3 > >DB: Oracle 10.2.0.4.0 > >Client Tool: 7.1.00 Patch 4 > > > >Sue Barber > > > >"ARERR [90] Cannot establish a network connection to the AR System >server : servername (0) : RPC: Program not registered" > > > >_Platinum Sponsor: [email protected] ARSlist: "Where the Answers >Are"_ > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
