LJ, There are a few actions that will not be "rolled back". Unfortunately they are not as trivial to setup as a Push action. :(
I would suggest this approach... Create a DB table of your own. Keep it simple and focused with just a few columns. Message number (integer column) AKA: $FILTER-ERRNO $ ) MessageText (varchar [or the like] AKA: $FILTER-ERRMSG $ ) MessageTextAppended (varchar [or the like] AKA: $FILTER-ERRAPPENDMSG $ ) Then I would have the error handler do a non-phased SQL action to insert a row into the DB table. Last throw the ARS Error to role back the ARS event as much as it can. Another approach would be to use a non-phased Run Process, or $PROCESS$ call to an external script and pass the values out to the script. That way the external process will be a separate transaction that will not be rolled back by the error. Then the script can login to ARS (or your DB) or just log it to a local file system, or send email.. etc... etc... Maybe that approach would help? You still have to throw the error, but you also get to leave behind the information you want to keep. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Thu, Aug 6, 2009 at 3:44 PM, LJ Longwing<[email protected]> wrote: > ** > ARS 7.1 Patch 6 > > Here is the situation...I'm wondering if it's possible, but don't think it > is. > > I have some transaction that causes an error to occur. I want to be able to > capture that Error in a record in the system, but roll back the transaction. > > If I build an error handler that performs the set/push field to capture the > data, but don't throw an error, the error is considered 'handled', and > Remedy continues on it's merry way....is there a way to get an error, > capture it in a record, but not continue without throwing that error? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
