I'm more inclined to think that something happened when the application was installed (or patched). The Spanish view shows the exact same thing, values in English and aliases in Spanish. Updating the affected fields on the English view of the form has fixed the problem.
Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ Longwing Sent: Monday, August 10, 2009 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: Locale of data shown in Table field ** Lyle, It may be that the Alias is View specific, but the Value is server specific? ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Monday, August 10, 2009 2:24 PM To: arslist@ARSLIST.ORG Subject: Re: Locale of data shown in Table field ** Well, I think I may have found the problem for at least a couple of the fields. For some reason, the selection fields on the English views have the Selection Values in English, but the Alias in Spanish. Not sure how that happened. I'll get those fixed and see where that leaves us... Thanks, Lyle From: Lyle Taylor Sent: Monday, August 10, 2009 1:28 PM To: 'arslist@ARSLIST.ORG' Subject: RE: Locale of data shown in Table field Thanks, David. Use Locale us currently set to False for this table. However, if I'm understanding the documentation correctly, I'm not sure that field property is related to the issue I'm seeing. It looks like it effectively adds another filter to the table's qualification such that only records in the user's locale are shown, not that it will affect what locale is used to display information. For example, if I have requests in Spanish and English (and the Locale field on the record is set appropriately for each request), checking Use Locale would effectively cause only the English tickets to be displayed if my locale is set to English. Am I understanding that correctly? In this case, however, all requests are being displayed, it's just not using the correct locale for the selection value labels. Thanks, Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Monday, August 10, 2009 12:56 PM To: arslist@ARSLIST.ORG Subject: Re: Locale of data shown in Table field ** >From the "What's New in AR System 7.1.00" document: Locale-aware table fields Table fields in AR System 7.1.00 can be refreshed with specific locale information by selecting the Use Locale check box option in the Advanced Display tab of the Field Properties dialog box. When the box for this option is checked, the system returns only entries for the user's locale when the table is refreshed. This option applies only to table fields and tree fields on a form; it does not apply to results lists. For more information about these features, see the Form and Application Objects guide. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Monday, August 10, 2009 11:46 AM To: arslist@ARSLIST.ORG Subject: Locale of data shown in Table field ** Hi All, ARS 7.1 p6 What determines which locale is used to display information in a table field? We have a situation where a form has a table in it, and some of the information in the table is displayed in Spanish, and some in English. The form is really just a custom view added to the HDP:Help Desk form, and we have the Spanish and English locales installed for Incident Management. On this view, we have duplicated the Relationships tab with the associations table. The locale for this view is set to NULL, which, as I understand it, is how all the English views should be, and the other English views on this form are set that way. So, when you view a record, some of the values are in English, and others in Spanish. For example, the Relationship Type and Status are in English, but the Record Type is in Spanish. This also happens with other fields on other OOB forms. For example, if I want to relate an Incident to another one, when I select the relationship type in the Incident Relationship Search dialog, even though the rest of the dialog is in English (I'm seeing the English view of the form), the relationship types displayed in the Relationship Type drop down list are in Spanish. My initial thought is that this might have something to do with either the database sort order or sort orders defined on a form somewhere, but I'm not sure where to look. Any ideas? Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
