Thank you both for this information. It has always been my understanding that the compatibility matrix was what is supported. You are free to try other configurations but you are on your own for support. I will look at Joe's post.
Thanks, Roger Nall Manager, SA Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Friday, August 14, 2009 9:44 AM To: [email protected] Subject: Re: Upgrade Suggestions As long as you have the compatibility in SQL2008 set correctly the 7.1 should work with no problems. Check out Joe DeSouza post for the "ARS 7.5 Install Issue" thread on Tuesday, May 26, 2009 3:45 PM CDT for some info on the sp_dbcmptlevel stored procedure. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ian Trimnell Sent: Friday, August 14, 2009 9:24 AM To: [email protected] Subject: Re: Upgrade Suggestions Roger, According to my readings of the compatibility matrix, and with my own experiences during beta testing, 7.5 has to have SQL 2005 or higher. It will not work with SQL 2000. We were running our 7.0.1 server on Win2000 with SQL 2000 and had to upgrade both server and SQL when we upgraded. Hope this helps, Ian Ian Trimnell, AR System Lead Developer (amongst other jobs), Specialist Support & Development, Training & Support Services, Academic & Administrative Computing Service Open University, MILTON KEYNES, UK -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nall, Roger Sent: Friday, August 14, 2009 9:17 AM To: [email protected] Subject: Upgrade Suggestions ARS 7.1 patch4 Win 2003 SQL 2000 We are contemplating making the leap to 7.5. Our issue is around having to upgrade SQL at the same time. Due to constraints of other applications that share the same database server we have to stay on SQL 2000 or move to SQL 2008. In order to keep from having to upgrade both Remedy and SQL at the same time we are looking at either upgrading Remedy to 7.5 against a SQL 2000 database or moving the ARsystem database to 2008 and continue to use ARS 7.1. Either solution would only last for a few weeks before we would get to a final 7.5/SQL 2008 configuration. I am looking to see if anyone is either 7.1 against SQL 2008 or 7.5 against SQL 2000. Thanks, Roger Nall Manager, SA Remedy Desk Phone: 972-464-3712 Mobile: 973-652-6723 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
