I'm not sure about #1, but #2, you should be able to go into the form properties and set the sort order for the records, this should give them to you in that order for all clients.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Atul Vohra Sent: Friday, August 14, 2009 10:33 AM To: [email protected] Subject: Resend: Timeouts and more Hi All, We are using 7.1 and had following issues / questions: 1. An external application is using Remedy web service to 'Get' a set of records based on the Qualification and sometimes due to the number of records returned we get timed out. Question: Is there a setting which controls the time allowed? Also we are on Unix server so can we also tweak some variable at the OS level to increase the time out interval? 2. For the above Remedy web service is it a possibility to get the result sorted? Thanks Atul ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
