Thanks I figured it out, these filters get created when I just modify the records in AP:Notification form. (Change status to Inactive and then Active).
Not sure why it was not created during fresh installation of ITSM modules. Thanks&Regards, Vijayalakshmi Paulraj _____________________________________________ From: Vijayalakshmi Paulraj Sent: Wednesday, August 19, 2009 11:36 AM To: '[email protected]' Subject: Approval Server Hi All, One of my server is not sending mails or alerts when a approver is added to a Change ticket reason being the Filters which trigger the notification process is missing. E.g., AP:Notify-000000000000001; I am not sure why these filters are missing in one server and available in other server. Please write to me if anybody has come across this situation? I want to know how these filters get created? Thanks & Regards, Vijayalakshmi Paulraj --------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. --------------------------------------------------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
