Usually someone in Sales has to manipulate your EPD settings... support cannot do it.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Friday, August 21, 2009 11:02 AM To: arslist@ARSLIST.ORG Subject: Re: DSL Install files for CMDB 2.1, Asset Management 7.0.3 ** More of a rant really... I know what the problem is. It's that the CMDB Enterprise Manager does not show up on my ENTITLED PRODUCTS LIST on the EPD pages but it does show up on MY PRODUCTS list on my profile. I just can't get the support people to understand that... RAWR!!! Tauf Chowdhury Analyst, Service Management Office: 631.858.7765 Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Friday, August 21, 2009 11:49 AM To: arslist@ARSLIST.ORG Subject: Re: DSL Install files for CMDB 2.1, Asset Management 7.0.3 ** Try the patch page? Rick ________________________________ From: "Chowdhury, Tauf" Date: Fri, 21 Aug 2009 09:30:27 -0400 To: <arslist@ARSLIST.ORG> Subject: DSL Install files for CMDB 2.1, Asset Management 7.0.3 Wow, I have been through a week and a half of trying to find out how to download DSL install files with BMC support. Can anyone on here tell me how/where to download this with the new website format they have? Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
