Hi

Is there any way to find out if more than one row in a table field is
selected, without looping through the table (User version 7.0, Server
version 7.0.01)? The table should be multi-selectable, but you should
(ideally) not be allowed to delete a row if you've selected multiple rows.

I think the "magical" row selection is a Remedy User bug related to looping
through table fields, and it takes forever to get them to roll out new
patches to users...

Regards
Trond


On Wed, Aug 26, 2009 at 12:21 PM, Trond Valen <[email protected]> wrote:

> Hi
>
> We have the following properties:
> Initial row selection: Select first, fire workflow
> Refresh row selection: Retain selection, fire workflow
>
> But, the table is not refreshed (at least not according to the workflow
> log), and it's not the first row that appears magically selected. It's a row
> around the middle of the table field, right under the dialog box that pops
> up...
>
> Regards
> Trond
>
>
>   On Tue, Aug 25, 2009 at 12:50 PM, Tanner, Doug <
> [email protected]> wrote:
>
>>  Take a look at the properties of the table field
>>
>>
>>
>> (Example Below)
>>
>>
>>
>> (Advanced Tab)
>>
>>
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Trond Valen
>> *Sent:* Tuesday, August 25, 2009 3:47 AM
>> *To:* [email protected]
>> *Subject:* Table field row gets selected after a guide looping on
>> selected rows
>>
>>
>>
>> **
>>
>> Hi
>>
>>
>>
>> I have a button for deleting the selected row in a table field. It calls
>> an active link guide that loops through the selected rows while counting, to
>> check that only one row is selected. If only one is selected, an Open Window
>> action runs, to ask the user whether he really wants to delete. The problem
>> is this scenario from one of users that I cannot reproduce:
>>
>>
>>
>> 1: He selects a single row in the table field.
>>
>> 2: He clicks the delete button
>>
>> 3: The worflow determines that only one row is selected
>>
>> 4: Another row appears magically selected, right before he is asked
>> whether he really wants to delete. Seeing two rows selected, he obviously
>> doesn't want to risk confirming the delete. And there is nothing in his
>> workflow log that explains this.
>>
>>
>>
>> Have you seen anything like this...? This is on a 7.0 ARS server.
>>
>>
>> Best regards
>>
>> Trond
>>
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