Are you using a template or including fields in the notification? The Request ID could be missing on test but selected on dev.
FYI Mark ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sreenivas Sent: Monday, August 31, 2009 12:20 PM To: arslist@ARSLIST.ORG Subject: Re: Email Notifications not populating filed information ** Any advice please. On Fri, Aug 28, 2009 at 2:56 PM, Sreenivas <sreko...@gmail.com<mailto:sreko...@gmail.com>> wrote: Hi John, Request ID and other fields has permissions(Public-Read, IM-Write). The User who creates a record has IM and even Administrator access in the User profile. On submission of this record an email should send to either this user mail or an external mail. But both the Users are failing to receive this record information. But surprisingly When I supply my email ID am able to see the same record. :) We haven't used Assignee Group(ID 112) field at all in our forms. Why it is working in development machine and not in Test machine. As I earlier stated Operating Systems are different, do we have to consider any other factors. Please let me know any solution. Thanks, Sreeni _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
