We have occasionally blocked copy-to-new in ITSM apps when we have added many custom fields and did not have the opportunity to add those to the copying workflow. However if there is no need to block it, the we just leave it alone as it can be useful. The choice will depend on what a "copy" means to your form and how you need to tweak it so that the copy makes sense to your app and is still unique.
Regards, Chuck Baldi On Thu, Sep 3, 2009 at 9:43 AM, Lammey, Peter A. <[email protected]>wrote: > For any forms that your users access directly that you need to adjust what > our how fields are setup in a new Submit (for Copy To New) you can add a > Active Link that fires on the Copy To New action that will perform a Set > fields and you can set fields to NULL or set fields to their Default or from > other values looked up from other forms. > > Thanks > Peter Lammey > ESPN IT Client Architecture and Automation > 860-766-4761 > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Robert Dalton > Sent: Thursday, September 03, 2009 9:37 AM > To: [email protected] > Subject: Copy to New - Disable or Use - Which do you Prefer? > > Good Morning List, > > A have a question which is not specific to any platform or version. > > Just curious how others handle the "Copy to New" functionality that's been > in the client User Tool for many years. > > Do you prefer to create an active link which fires an error message to > prevent people from using the copy to new functionality or do you let people > use it??? > > In previous projects I worked on we always ran the error message preventing > people from using it and then we created our own button, menu item, etc > which performs an open window action and pushes only the fields we selected > over instead. > > Is this how you are dealing with this -OR- do you have any better ideas??? > > Thanks, > > Robert Dalton > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] <sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > Please consider the environment before printing this e-mail. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
