Fredrick, I'm sorry I missed out on the environment..
7.5 Patch 2 all the way from the ARS to thick client to the Mid-Tier.. ARS is on Windows 2003 server, and the client OS's can range anywhere between XP to Vista. Oracle 10 Release 2 is the underlying database and IIS 6 is my customers choice of a web server which uses Tomcat 5.5.25 as the jsp engine.. Cheers Joe ________________________________ From: "Grooms, Frederick W" <[email protected]> To: [email protected] Sent: Wednesday, September 9, 2009 1:30:55 PM Subject: Re: Expand Box for character fields... bug maybe??? What version are you on again? I just tested it and when I set the field properties to hide the box it hides on both. I tested the multi-row character field with the Show as Text option both checked and unchecked. I am using ARS 7.1.0 patch 7 (all parts: Server, User Tool, and Mid-Tier) on Solaris w/Oracle. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Wednesday, September 09, 2009 12:20 PM To: [email protected] Subject: Expand Box for character fields... bug maybe??? ** Listers, I guess its my turn to bug the list for a bit :-) I have noticed this a few days ago but thought I'd bring this up with Remedy Support later but before I do wanted to see what I hear from you guys here.. I have character fields where I have the Expand Box hidden.. WORKS with SINGLE-ROW fields.. However if I define a MULTIPLE-ROW field, the expand box DOES NOT HIDE irrespective of the choice of hiding or not hiding it. This happens both on the thick as well as the thin client.. I am almost dead sure it did hide when instructed to hide in the older versions.. Has anyone noticed anything in the new documentations that this new behavior may be as designed? Or is this a small cosmetic bug? It looks ugly if you have a text field that you have displayed as text to display stuff like tips or whatever which you know would fit in the real estate you provided for it, but you see that ugly box on the form when you do not even need it.. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
