Hi,
I am using Flashboards on ARS V7.5 and I have a requirement to customise
the display of the flashboard.
I have a Flashboard Variable that selects all the currently open Help
Desk tickets for groups that have the text CS in their group name. A
count operation is done and the results is Grouped By the following
criteria:
Primary = "Assigned to Group+"
Secondary = "Status"
This is then set to display in a Stacked Bar format so that for each
group the number of tickets in each status is stacked one on top of the
other and each status is a different colour. Each colour is
automatically assigned by the system.
This works fine except that the requirement is that each status colour
should be a specified colour.
Checking the documentation there would appear to be two flashboard
display parameters that may be used to customise the display. These are
gbcolors and vargbcolors. However, I cannot seem to get the effect that
my client wants.
Does anyone have an idea/example of how to achieve this level of
customisation?
Thanks.
Nyall
_____________________________________________________________
Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02
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