That is where an interface form with only the fields you need is really handy. We started out creating web services against the Help Desk form and quickly changed to using a middle form and filters to push data.
This also allows for some data massaging and better error handling. Jason On 9/10/09, Tony Worthington <[email protected]> wrote: > And I can tell you that is NO FUN when dealing with a form like > HPD:HelpDesk and its bazillion fields. :-/ > > > > > From: > LJ Longwing <[email protected]> > To: > [email protected] > Date: > 09/10/2009 01:08 PM > Subject: > Re: Remedy Web Service field content > Sent by: > "Action Request System discussion list(ARSList)" <[email protected]> > > > > ** > You should be able to right click on the attribute (right side if I > remember correctly) and tell it to 'cut' that attribute...it'll remove it > from the WSDL. Remember you need to flush your cache to see the changes. > > From: Action Request System discussion list(ARSList) [ > mailto:[email protected]] On Behalf Of Nicky Madjarov > Sent: Thursday, September 10, 2009 11:44 AM > To: [email protected] > Subject: Remedy Web Service field content > > ** > Hi, > > I am creating a web service from a remedy form. The service contain all > the fields from the form regardless what I define in the input mapping. > Solaris/Apache/Tomcat/ARS and Midtier 7.1 patch 7 > > Anyone have a workaround? > > Regards, > > Nicky Madjarov > phone: 973-202-4278 > Find out how to bust your AR System performance @ > http://www.SpeedUpARS.com > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
