Yeah in my environment, I have an admin account for myself and also a user 
account like any other support person. I figured that for day to day, I can use 
the support account so if any issues come up, I might see them before an end 
user does. 

Tauf Chowdhury 
Analyst, Service Management
Office: 631.858.7765
Mobile:646.483.2779

 


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
Sent: Friday, September 11, 2009 4:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: Deleting Demo account (UNCLASSIFIED)

Near as I can tell, there's nothing special about the Demo account, and I agree 
that it should probably be deleted so long as you have other administrative 
accounts.  I've heard of 3rd party installers assuming the account exists and 
that the password is blank, but that someone would package something with that 
type of dependency just sounds stupid to me.  Worst case, if you did come 
across a scenario like that (and you shouldn't with BMC's installers), you can 
simply temporarily recreate the account and remove it again when done.

My philosophy is that regular administrative users should log in as themselves 
and have Administrator permissions.  On top of that, I think there should also 
be at least one "system" account analogous to the Demo account (but not Demo), 
just in case your regular users have issues (like if you're authenticating with 
LDAP and LDAP is having issues).

Lyle

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB ARNG
Sent: Friday, September 11, 2009 2:18 PM
To: arslist@ARSLIST.ORG
Subject: Deleting Demo account (UNCLASSIFIED)

Classification: UNCLASSIFIED
Caveats: FOUO

Hello list,

I hope this is a simple question, but somehow, it's giving me a heartache. I
was asked since we don't use the Demo account for anything, could we delete
the Demo account? My first response was just to leave it, however, security
came in place and told that I will probably need to delete it. Default
username generated by any system shouldn't be used at all. So, my question
is: what impact would I have once I've deleted the Demo account? I have done
this on my test server and it seems to be ok so far. Just thought I ask the
list.

Btw, I have several other accounts which I've created that have administrator
permissions.

Thanks in advance,
Thien 
Classification: UNCLASSIFIED
Caveats: FOUO

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