I was kind of just wondering if anyone had worked with this and was able to push the same value to two different fields on the next task. I did not know if that was working as designed or if that was a bug.
Kevin Begosh, RSP Remedy Development ACE-IT IS&GS Defense 301-791-3540 Phone 240-291-2467 Cell [email protected] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of jham36 Sent: Monday, September 14, 2009 12:08 PM To: [email protected] Subject: Re: Task Template Question Did you try creating another variable with the same input, but a different output? Might be a workaround if you can't figure out how to do it otherwise. James On Sep 11, 10:54 am, "Begosh, Kevin" <[email protected]> wrote: > List, > We are building task templates and variables for task templates that are > going to be in a change template. I have create variables and assigned them > into a task for input and output and they are being passed from one task to > task so all is good there. The issue I am having is when I try to pass 1 > variable to 2 different fields on the next task. It appears that the task > chooses one of the two and passes the variables but not both. This task > groups template if for a employees move to a different location. What I am > trying to do is with Char 1 - 6 fields have the values of input > > Char 1 - New Region > Char 2 - New Site Group > Char 3 - New Site > Char 4 - Old Region > Char 5 - Old Site Group > Char 6 - Old Site > > For the output I want these same values to go to the same fields but > additional I want the new site information to be passed to Region, Site > Group, and Site so that I can do auto assignments for the tasks and not have > someone manually have to do that. When I put this in the output though the > next task only has the Char 1-6 filled out and the Region, Site Group, and > Site is blank on the first tab. Again it seems like you can only send them > over from task to task from one field. Has anyone else experienced this? > > ARServer 7.1 patch 2 > ITSM 7.02 Patch 5 > Windows 2003, SQL 2005 > > Kevin Begosh, RSP > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
