Hi all,

I'm getting conflicting statements so I wanted to put it out there to
you all. 

 

Environment in question: BMC Config Discovery (Marimba) , CMDB 2.1,
AR7.1, iTSM 7.0.3

Scenario:

1.       BMC CD discovers 20 machines that have Product X installed.

2.       AIE job runs to pull in the machine and software data.

 

Question: 

Should Product X be only 1 CI that has a relationship to the 20
machines? Or... should there be 20 instances of Product X, each with a
relationship to it's respective machine? 

 

Has anyone had experience with this and how it relates to the license
management functionality within Asset Management?  If so, feel free to
reply or contact me offline. It would be much appreciated. Thanks!

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Informatics-Infrastructure

Office: 631.858.7765

Mobile:646.483.2779

 

 

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