Is your database on one of the two servers? Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tony Worthington Sent: Wednesday, September 23, 2009 3:11 PM To: [email protected] Subject: Re: AlarmPoint system for ITSM 7 ** Chris - We use two IBM xSeries 3850's with 8 cpu's each. Each has a T1 card, connected to a fractional T1 (8 channels each.) Your hardware will be determined by load (clearly) and connectivity requirements (the T1 cards are full length.) AlarmPoint has a sizing spreadsheet they can walk through with you to size cpu/disk/memory. Our servers are beefy enough to support both the notification server component, and the web front end. AP recommends that they be split, but we've had no issues. Our integration is somewhat custom, due to the fact we launched our project over a year ago (prior to some of their ootb integrations) and had some very specific requirements. My understanding is that they have both ootb SD and CM integrations available today. Feel free to contact me off-list if you need further details on topics such as telecom connectivity, paging methods, and DR/HA options. Tony Worthington | Sr. Technical Analyst | Kohl's Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: [email protected] From: strauss <[email protected]> To: [email protected] Date: 09/23/2009 02:32 PM Subject: AlarmPoint system for ITSM 7 Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ________________________________ ** Can anyone out there running AlarmPoint with ITSM 7.x give me some pointers on what hardware you have to put under it (AlarmPoint), and what software modules you need from them to properly support ITSM 7.x? Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
