Thanks Andres, Appreciate you replied. I installed a new version of java and pointed tomcat to new Client Directory and it worked!
Regards Mohtashim Abbasi Consultant Technosys Limited Main: +44208 429 5955 Mobile: +447590554781 Email: [email protected] Web: http://www.technosysuk.com 204 - 226 Imperial Drive Rayners Lane, Harrow Middlesex HA2 7HH IMPORTANT NOTICE This communication is from Technosys Limited registered in England and Wales with registered number 4436385. Its registered office is Talbot House, 204-226 Imperial Drive, Harrow, Middlesex, HA2 7HH, United Kingdom. This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s), please (1) notify [email protected] by forwarding this email and delete all copies from your system and (2) note that disclosure, distribution, copying or use of this communication is strictly prohibited. Email communications cannot be guaranteed to be secure or free from error or viruses. To the extent permitted by law, Technosys Limited does not accept any liability for use of or reliance on the contents of this email by any person save by the intended recipient(s) to the extent agreed in a Technosys Limited engagement contract. Opinions, conclusions and other information in this email which have not been delivered by way of the business of Technosys Limited are neither given nor endorsed by it. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of andres tamayo Sent: 25 September 2009 21:33 To: [email protected] Subject: Re: ITSM 7.5. Data Visualization Fields Not displaying SLM Status on Incident Form update java on midtier machine to 1.6 2009/9/23 Mohtashim Abbasi - Technosys Limited <[email protected]>: > ** > > Hi, > > > > I was wondering if anybody can help me out with this. I recently installed > SLM 7.5 and now getting following error for Data Visualisation Field. > > > > HTTP Status 500 - > > > > ---------------------------------------------------------------------------- ---- > > > > Type Exception report > > > > message > > > > description The server encountered an internal error () that prevented it > from fulfilling this request. > > > > exception > > > > javax.servlet.ServletException: Servlet execution threw an exception > > > > > > root cause > > > > java.lang.UnsupportedClassVersionError: Bad version number in .class file > > java.lang.ClassLoader.defineClass1(Native Method) > > java.lang.ClassLoader.defineClass(Unknown Source) > > java.security.SecureClassLoader.defineClass(Unknown Source) > > java.net.URLClassLoader.defineClass(Unknown Source) > > java.net.URLClassLoader.access$100(Unknown Source) > > java.net.URLClassLoader$1.run(Unknown Source) > > java.security.AccessController.doPrivileged(Native Method) > > java.net.URLClassLoader.findClass(Unknown Source) > > java.lang.ClassLoader.loadClass(Unknown Source) > > java.lang.ClassLoader.loadClass(Unknown Source) > > com.remedy.arsys.plugincontainer.impl.PluginFactory$PluginInfo.getPlugin(Un known > Source) > > com.remedy.arsys.plugincontainer.impl.PluginFactory.getInstance(Unknown > Source) > > com.remedy.arsys.plugincontainer.impl.PluginContextImpl.<init>(Unknown > Source) > > com.remedy.arsys.plugincontainer.impl.PluginContainer.setupEnv(Unknown > Source) > > com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Un known > Source) > > com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown > Source) > > com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) > > com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) > > javax.servlet.http.HttpServlet.service(HttpServlet.java:617) > > javax.servlet.http.HttpServlet.service(HttpServlet.java:717) > > > > > > note The full stack trace of the root cause is available in the Apache > Tomcat/6.0.20 logs. > > > > Regards > > Mohtashim Abbasi > > Consultant > > Technosys Limited > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
