David,
 
Are you behind a load balancer? It takes a while for secondary servers behind 
the balancers to read the change depending on what your setting for refresh is 
in the Server Information.
 
Also check your local client cache. It may have not refreshed for whatever 
reasons?
 
Joe




________________________________
From: "Barber, David" <david.bar...@cw.com>
To: arslist@ARSLIST.ORG
Sent: Thursday, October 1, 2009 10:41:03 AM
Subject: Menu Access - strange behaviours

** 
All,
 
Got a strange one with enabling/disabling of menu access - 
Search/Print/Delete/etc.
 
Long and short - options that are disabled in the admin tool are accessible via 
the user tool.  For example, we have new search, advanced search, print 
disabled, yet these are available via the user tool.
 
It goes beyond that level of behaviour at times - I've checked with a couple of 
users, even though all were confirmed on the latest code base, one could see 
delete, the other couldn't.  Both had exactly the same level of user 
permissions.
 
It was only after removing the "delete" option from some forms on live, and 
then getting some user complaints, that I looked into this.  its bizarre, and 
having asked around the office here, no-one else has seen such behaviour.
 
FYI - Running on ARS 7.0.01 patch 6 on Solaris/Oracle
 
Regards
 
Dave Barber
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