Posting for a person who was having difficulty posting to ARSList.

Please respond to the list and/or the requester: [email protected]

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

***** original message follows *****

I am a newbie to this forum and for some reason i am not able to post
a new thread.

Below I am writing my problem description on which i would request you
help upon.

Problem Description:
We have to invoke a external web service which would fetch us some
data (list of records) which would be running into thousands of
records. The records fetched would be displayed to the user as a list
in ARS tool and he would select any of the record from the list which
would fill the desired fields with that data. The no of fields
expected in return from the web Service is 5-6 but the frequency of
invoking the web service is atleast 10 times in a minute because at a
moment we have 300 users using our application. The web service would
be returnign as just 1 field which would be returning an XML response
in it. Web Service which we have to invoke, does get loaded in my
filter and gives a response but the problem is expected records
returned to us is somewheer around 70,000 meaning a huge huge XML. So
how do i parse it and display the list to the user who has initiated
the request.
So my concern is how do i consume the web service (retruning 1000's of
records) and instantly display it to the user. After the user has
selected any value from the records fetched, data is of no use and can
be discarded. Also i have never used vendor forms or OLE automation
before but i am more than ready to dig into it but if i could just get
the right approach .. :(

So can you please guide me as to how to proceed as I am totally lost
and do not know as to how to proceed. Does it call for writing a Java
Code interacting with my ARS 7.1 API or it simply can be achieved by
writing Workflow in the Admin tool.

If you feel like helping me for which i would be very greatful to you,
please revert back on my ID as I said I am not able to initiate a
thread. Any sort of help is more than welcome !!

Best regards,
Mayank
[email protected]

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