My asset team needs to be able to update the 'Licenses Available' field on the System Software form within ITSM 7.1.03 patch 6. I've updated the CMDB class attribute and gave permission to the Asset Admin and Asset User roles but that hasn't worked at all. I tried opening up the form in Remedy Admin tool but was unable to change permissions on that field.
Does anyone know how to make this field read/write ? Currently we can only set a value when creating a new asset but then it's read-only. Thanks! Mike Pugh Senior Software Engineer AMERICAN SYSTEMS 13990 Parkeast Circle Chantilly, VA 20151 www.AmericanSystems.com phone: (703) 968-5265 mobile: (571) 296-7485 [email protected] "Contractor of the Year - 5th Annual Greater Washington Government Contractor Awards" -------------------------------------------------- LEGAL DISCLAIMER: The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. -------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
