Re: send event after open window, midtier

[Brien Dieterle]

** Aha, that is a pretty good trick, I didn't think of using workflow to modify records in another form via filter.  Oh wait isn't that against the EULA?  Hahaha...  But seriously. . . is that against the EULA? I would really like to use the send event since it seems much more flexible to work with ALs, if only I could get around this synchronous issue... Thanks for the help! Brien Grooms, Frederick W wrote: ** You can do a simple set fields in a filter to populate a field and then a 2nd filter to check the contents of the field.  No need to look at a table.   Example:   Child form has Status and a Related_Parent_ID             Do a Set fields setting Display Only field on Parent  = First Matching Child_Entry_ID Where Child.Related_Parent_ID = Parent.Entry_ID and Child.Status < “Closed” or Null if none found   If you get any value back then  you know that there is still at least one open child record.   Fred     From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brien Dieterle Sent: Tuesday, October 06, 2009 2:19 PM To: arslist@ARSLIST.ORG Subject: Re: send event after open window, midtier   ** Indeed I am getting directly to the child and may not even know about the parent until I close the child.  I was considering the push fields and using a filter but I do not know how to perform the operations that I need within a filter.  I need to refresh a table and perform a colcount but those are purely AL (client-side) operations right?  I can't even use a filter to read column fields from what I can tell.  Thanks for any ideas. Brien Grooms, Frederick W wrote: ** The Send Event is designed to send to an already existing window.    The question is how you are getting to this Child window.  If you are coming from the Parent window (and you open the child as a new window) then the send event should do what you need.  If you are coming directly from the child (parent window Not open) then I would probably do something like a filter Push fields to the Parent pushing something to a workflow field to trigger filters set to check the count of open children and if 0 perform the close.   Fred   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brien Dieterle Sent: Tuesday, October 06, 2009 1:04 PM To: arslist@ARSLIST.ORG Subject: send event after open window, midtier   ** I'm hitting the open window, send event issue on the midtier.  Couldn't find much in the recent arslist to explain what to do exactly to get around it.  The workflow guide states: "To solve this issue for the web client, create the workflow so that the parent or child window is loaded, and then the send event action is executed." That's a well and good suggestion, but I am not exactly sure how to actually implement this.  I have an AL that fires after-modify of a child form, that I want to open a window to the parent form and THEN send an event to.   I made two separate ALs, one to open the window (exec order 0), and then another to send the event (exec order 2)-- but it still doesn't work.  It DOES work on the user tool, and it DOES work on the midtier if I already have the parent form open.  Very frustrating.  The only good thing is that the behavior is consistent between Firefox and Internet Explorer :-). Any ideas on how to implement this?  My end goal is to have the parent ticket modified such that when ALL children are closed the parent is also closed.  I couldn't think of a better way than to open the parent, send an event to trigger an AL to: refresh a table field of open children and perform a colcount and close the ticket if colcount=0 midtier 7.5p1 Thanks! Brien Dieterle       _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_