Hi David, Not seen you since the UBS days. Hope all is well,
Kind regards Danny Original Message: ----------------- From: David Sanders [email protected] Date: Tue, 13 Oct 2009 12:41:35 +0100 To: [email protected] Subject: Re: Client Tool can't connect to ARServer 7.5 Sorry - my bad. Thought you were NOT using portmapper. The other response from Danny gives correct guidance David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email <mailto:[email protected]> [email protected] web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of David Sanders Sent: Tuesday, October 13, 2009 11:29 AM To: [email protected] Subject: Re: Client Tool can't connect to ARServer 7.5 Hi Kali Take a look at the ar.cfg in the server install/conf directory. That should show which port the server is configured to use. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email [email protected] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kali Obsum Sent: Tuesday, October 13, 2009 11:02 AM To: [email protected] Subject: Client Tool can't connect to ARServer 7.5 Hi, We just installed ARS Server 7.5 on a Windows Server 2008. We installed it to use Portmapper, but when trying to login using User Tool, we get: Error [90] Cannot establish a network connection to the AR System server We are able to ping the server from the local computer so there's a connection between the comp and the server. Since we are using Portmapper, is there a way to find out which port ARServer is listening to? I tried to run netstat -a on the server but it gave a lot of results and i don't know which port is actually being used by ARServer. Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" -------------------------------------------------------------------- mail2web.com Enhanced email for the mobile individual based on Microsoft® Exchange - http://link.mail2web.com/Personal/EnhancedEmail _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
