Good Morning, I have an email template that I am testing on development with a Submit action. If I send the email to one mailbox, the ticket gets created. If I send it to the other box it does not. In the case where the ticket is not created I get a bunch of these in the Email Error Logs.
MessageType: 2 MessageNum: 311 MessageText: Field ID is not related to this form AppendedText: 18100 Both mailboxes are configured the same. I am using the same template, same server, and the same form. So I have no idea what the issue could be. ARS 6.3 patch 20 Oracle 9.2 SunOS 5.9 Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite [email protected]<mailto:[email protected]> (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com Today. ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
