Howard, Go to the service request manager console. On the left side select process view then click the create button. Sorry this is off the top of my head as I'm out at lunch
Scott Parrish IT Prophets, LLC (770) 653-5203 www.itprophets.com<http://www.itprophets.com> (sent from my Apple IPhone) On Oct 13, 2009, at 12:48 PM, "Howard Richter" <hbr4...@gmail.com<mailto:hbr4...@gmail.com>> wrote: ** All, I know that I am getting older then dirt, however, I cannot find the form that allows you to create a Process Template for SRM. On page 52 of the SRM configuration guide its talks about them, but no place that I can find points you to the form. Any ideas? As always thanks, Howard -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = <mailto:hbr4...@gmail.com> hbr4...@gmail.com<mailto:hbr4...@gmail.com> LinkedIn Profile = <http://www.linkedin.com/in/hbr4270> http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_
