If you are interested in the position below, please email your resume as an MS Word Document to [email protected].
Column Technologies is seeking a Remedy Business Analyst in the Chicago Metro Area to facilitate requirements gathering workshops at customer sites, and to document the results of those workshops. Travel is required based on project needs. This is a full time position - annual salary, bonuses and benefits. Note: We are not providing sponsorship or relocation assistance at this time. Objectives: Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help determine solutions to business problems. As a translator, he or she elicits, analyzes, validates and documents business, organizational and/or operational requirements. Responsibilities * Perform process evaluation and re-engineering for customers in the IT Service Management arena. * Make recommendations on ITIL compliance and strategy * Conduct gap analysis between customer processes and BMC ITSM Suite capabilities, and map those processes to the tool * Articulate and document the strategy, cultural impact, roles and responsibilities needed to successfully implement the in-scope ITSM processes * Help our customers properly staff, manage and deploy IT Service Management projects. Business Analyst Competencies * Eliciting Requirements * Creating the Business Requirements Document * Structured Analysis Benefits Health, Dental, Vision, Basic Life, Long/Short Term Disability Insurance Dental, Personal Sickness, and Personal Accident supplemental insurance benefits CollegeAmerica 529 College Savings Plan Paid Vacation Roth and Traditional 401K Employee Assistance Program Melissa Wish Corporate Recruiter Column Technologies, Inc. Email: [email protected] <mailto:[email protected]> Web: http://www.columnit.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
