Hi, I'm fairly new to Remedy. I tried looking this up but couldn't find a quick answer.
We have Remedy 7.1 patch 3 and Sql 2005. ITSM 7.1 with SLM, SRM 2.1 I recently changed the fast threads to 16min/max And once in a while our support staff would get a database timeout when saving/modifying a ticket. It used to be 12min/max I don't think my SQL 2005 server is taxed much with CPU usage around 20-40%. Could the increased threads cause the database timeouts? Should I bring that number down to 14? Thanks -- View this message in context: http://www.nabble.com/Database-timeout-Remedy-7.1-tp25910432p25910432.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
