That helped a little bit. I was using the wrong action type. However, now I get a Javascript error about a missing ";" somewhere. I have triple checked my config file and can see nothing wrong. The line reads:
<menuitem id="MNU_HELP" textid="48173" text="Help" action="CIRV_NOTIFY_AR"/> and comes directly after the MNU_VIEW line On Thu, Oct 15, 2009 at 5:46 PM, Nichols, Wesley D CTR USAF ABW 72 ABW/SCOOA <[email protected]> wrote: > If I understand the issue correctly you would need an active link on the form > which contains the CI View that fires on event. > > If your config.xml file contains: > > <menuitem id="MNU_ID1" textid="48173" text="item1" action="CIRV_NOTIFY_AR"/> > > When you click this item in the menu it will throw the event MNU_ID1. > > If you have the activelink configured to fire for this event it should > perform any action you would like. > > Here is a link to the developer guide for 2.1. > > http://documents.bmc.com/supportu/documents/00/88/70088/70088.pdf > > Starting at Page 70 it describes this process fairly well. > > Please let me know if I miss understood what you were asking. > > Thanks, > Wes > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Frank Caruso > Sent: Thursday, October 15, 2009 8:46 AM > To: [email protected] > Subject: Re: CI Viewer: How to open AST form rather than Class form > > Has anybody had any luck with this? > The only thing I can get to happen is adding a new menu item, but I > cannot capture its click event. > > > On Tue, Sep 8, 2009 at 2:41 AM, Leonard Neely - FOJ > <[email protected]> wrote: >> ** >> >> Hi Peter, >> >> >> >> I actually tried that (sort of). I modified the existing [View] menu item >> in config.xml, by adding the action="CIRV_NOTIFY_AR" attribute. >> >> I couldn't get that to work either. Then I realized that on my test system, >> Mid-Tier was at v7.01, so I thought that might have something to do with it >> so I upgraded to 7.1, >> >> >> >> Of course now, my mid-tier didn't come back up after the upgrade, so I'll >> have to troubleshoot that first. >> >> >> >> Thanks, >> >> >> >> Leonard >> >> >> >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of P Romain ARSlist >> Sent: Monday, September 07, 2009 3:54 PM >> To: [email protected] >> Subject: Re: CI Viewer: How to open AST form rather than Class form >> >> >> >> ** >> >> BTW, I only tried this on CMDB 2.1 Patch 1. >> >> >> >> Maybe it was a bug that prevented my tests working. >> >> >> >> Let me know if you try this and get it to work on your Patch 5 system. >> >> >> >> Cheers >> >> >> >> Peter >> >> >> >> ________________________________ >> >> From: P Romain ARSlist [mailto:[email protected]] >> Sent: 07 September 2009 23:48 >> To: '[email protected]' >> Subject: RE: CI Viewer: How to open AST form rather than Class form >> >> >> >> Hi Leonard, >> >> >> >> I've played around a little in this area but didn't manage to get the result >> I wanted before needing to move to other things but maybe you can crack it. >> >> >> >> Try editing the default config.xml file for the CI Viewer entry in the Data >> Visualization Definition form. >> >> >> >> Add a new line under the MNU_VIEW line to create a new menu item and get it >> to signal the calling form using action="CIRV_NOTIFY_AR" >> >> >> >> I could get the menu item added and, using an active link on the CMDB >> Console form firing on event with no Runif to display a message showing the >> $EVENTTYPE$ and $EVENTDATA$ keywords, I could see the instance id of the CI >> selected in the CI Viewer. I couldn't, however, get the active link to >> trigger when my new menu item was selected. >> >> >> >> If you can get this to work then you should be able to add the workflow to >> the CMDB Console form to open the AST forms. >> >> >> >> Look in the CMDB Developers Guide to get more info about this. >> >> >> >> Don't forget to re-start Tomcat or whatever other servelet engine you are >> using when you modify the attachment in the Data Visualization Definition >> form. >> >> >> >> Best of luck! >> >> >> >> Cheers >> >> >> >> Peter >> >> >> >> >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Leonard Neely - FOJ >> Sent: 07 September 2009 19:23 >> To: [email protected] >> Subject: CI Viewer: How to open AST form rather than Class form >> >> >> >> Hello list. >> >> >> >> >> >> Environment: >> >> OS: Sun OS 5.9 >> >> DB: Oracle 10.2.0.2.0 - 64bi >> >> AR Server v7.1 (patch 007) >> >> AR Mid Tier v7.1.0.007 >> >> Atrium CMDB v2.1.0.005 >> >> ITSM v7.03 (patch 007) >> >> >> >> I have a requirement to open the related "AST..." form rather than the >> "BMC..." >> class form when a user right clicks on a object within the CI Viewer and >> selects [View] from the menu to open the CI. The "AST..." form should only >> be >> displayed if launched from within the CI Viewer. The normal "BMC..." class >> form should be opened when interacting directly with the CMDB. >> >> >> >> Here's what I have so far: >> >> 1. I added a new (Display Only) attribute to "BaseElement" named >> "z1D_CI_Action" >> >> 2. On "Window Open", I need to set this field with a value of "CI_VIEWER" >> ONLY if the form was opened from within the CI Viewer. >> >> a. This is where the problem exist. I cannot figure out how to identify >> that the form was opened via the CI Viewer. >> >> b. With Active Link logging on, the first thing that shows up in the log, >> is the "On Window Open" condition, which is the same regardless to if the >> form was open from the CI Viewer or direct interaction with the CMDB. >> >> 3. If I set the flag field with "CI_VIEWER", I can then have AL workflow >> perform a lookup in "SHR:SchemaNames" to get the AST form name, then open >> that form. Otherwise, the normal BMC class form is opened. >> >> >> >> Currently, the flag field is always set, so the AST form is always opened >> (which is not what we want). Has anyone successfully implemented such a >> customization? Or, does anyone know how I can capture the menu selection >> event from the CI Viewer? >> >> >> >> Any insight would be greatly appreciated. >> >> >> >> Regards, >> >> >> >> Leonard Neely >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the >> Answers Are"_ >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
