There are several programs that try to use the same port for RMI.  FB,
email, maybe the java based plugin server.  RMI is a concept commonly
used by BMC for java daemons to allow remote management of the
process.

Axton Grams

On Thu, Oct 15, 2009 at 2:36 PM, William Rentfrow
<[email protected]> wrote:
> BMC Support just confirmed that separate instances of the email daemon 
> runnning on the same server need to have a unique RMI port defined in the 
> EmailDaemon.properties file.
>
> This is undocumented as far as I can tell.
>
> I changed the RMI port and stuff started working as expected.
>
>
> William Rentfrow
> Principal Consultant, StrataCom Inc.
> [email protected]
> Corporate Website, www.stratacominc.com
> Blog, www.williamrentfrow.com
> 715-410-8156 C
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Jarl Grøneng
> Sent: Thursday, October 15, 2009 2:17 PM
> To: [email protected]
> Subject: Re: Email won't stop on server shutdown
>
> Form what I remember the default RMI port is 1099. You will find it in the 
> EmailDaemon.properties file..
>
> --
> Jarl
>
>
> 2009/10/15 William Rentfrow <[email protected]>:
>> Thanks for the confirmation.  Killing it is easy enough - that's what we've 
>> been doing.
>>
>> I think I might have found another clue.  At this point we have a total of 5 
>> virtual Solaris machines running on one piece of hardware (more actually, 
>> but 5 Remedy servers).
>>
>> I just noticed that only a few of them can have the email engine running at 
>> a time as well.  If I try to manually start the one I'm having problems with 
>> (which will start normally) it says the email engine is already running.
>>
>> The script is looking at the right install path and then pinging the RMIPort 
>> defined in EmailDaemon.properties.  I  suspect that since the RMIPort is the 
>> same for all servers (just confirmed that) we're having issues.
>>
>> What's the RMIPort?  It's not in the documentation as far as I can tell.  
>> And does it have to be different if you have various email engines running 
>> on the same server?  That would make sense....I know the Remedy servers 
>> themselves have to be on different ports (obviously...).
>>
>>
>> William Rentfrow
>> Principal Consultant, StrataCom Inc.
>> [email protected]
>> Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com
>> 715-410-8156 C
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of PRUITT, CHRISTOPHER
>> Sent: Thursday, October 15, 2009 1:25 PM
>> To: [email protected]
>> Subject: Re: Email won't stop on server shutdown
>>
>> We have the same issue. This is how we have to manually stop the AREmail 
>> engine on Solaris.
>>
>> ► Open a Telnet Session to the server
>> ► At the prompt enter the following command: ps -ef|grep AREmail ► Results 
>> look like this:
>> ► Find the Process ID, for example above it would be 13089 ► At the prompt 
>> enter the following command along with the Process ID: kill 13089 and press 
>> Enter.
>>
>> This works for us. Not sure why we have to do this. However, we did find 
>> that stopping in AR System Administration: System>Email>Mailbox 
>> Configuration, does not always stop it.
>>
>> Christopher Pruitt
>> Business Consulting III
>> HP Enterprises Services
>> [email protected]
>> www.hp.com
>>
>>
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>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of William Rentfrow
>> Sent: Thursday, October 15, 2009 11:26 AM
>> To: [email protected]
>> Subject: Re: Email won't stop on server shutdown
>>
>> You're right - I botched the description below.  The arsystem stop script + 
>> command runs and kills everything - except, of course, the email daemon.
>>
>> The "stop" section of the arsystem script appears to try to kill everything 
>> based off of the parent process ID.  I'm not a script guru by any means but 
>> I can tell that the "stop" process is not calling emaild.sh stop.
>>
>> This is almost identical to 4 other servers we have running in the same 
>> configuration where I do not have this problem and I can't find any 
>> difference between them.
>>
>>
>>
>>
>> William Rentfrow
>> Principal Consultant, StrataCom Inc.
>> [email protected]
>> Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com
>> 715-410-8156 C
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of Grooms, Frederick W
>> Sent: Thursday, October 15, 2009 11:12 AM
>> To: [email protected]
>> Subject: Re: Email won't stop on server shutdown
>>
>> emaild.sh stops arserverd  (or did you mean arsystem script stops arserverd)?
>>
>> We are running Solaris 5.10 w ARS 7.1.0 patch 7 and I do not have that
>> problem when doing an arsystem stop
>>
>> If the parent of the email engine java process is 1 then the server believes 
>> that the email engine is running as a detached (orphan) process.  Check your 
>> armonitor.conf ( /etc/arsystem/{server}/armonitor.conf ) file to see how it 
>> is starting the engine.
>>
>>
>> Fred
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of William Rentfrow
>> Sent: Thursday, October 15, 2009 10:57 AM
>> To: [email protected]
>> Subject: Email won't stop on server shutdown
>>
>> **
>> This is Solaris - AR 7.1 patch 006 with the corresponding email engine.  We 
>> also have IM 7.03, etc, installed which is irrelevant in this case.
>>
>> When I stop the server the email daemon won't stop.  I always have to 
>> manually kill it and I'm unsure why - didn't find anything in the list 
>> archives either.
>>
>> The emaild.sh script appears to run and kill arserverd, the armonitor, and 
>> then any process with the same parent process id.  However, when I do a ps 
>> -ef | grep <uid> I always see the parent process id for the email process as 
>> a slightly different number (+1) from the other parent process id.
>>
>> Is this a configuration issue?  I have the same problem across three 
>> servers.  It's not a show stopper by any means but it's a little annoying.
>>
>> William Rentfrow
>> Principal Consultant, StrataCom Inc.
>> [email protected]
>> Corporate Website, www.stratacominc.com Blog, www.williamrentfrow.com
>> 715-410-8156 C
>>
>>
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