Michael, Macros are depreciated. (Or maybe more accurately "not supported" because v5 is no longer supported.)
v6.3 docs: BasicGuide-630.2006.05.09.pdf Pg 662: " Converting existing macros to active links In versions of AR System before 5.x, Run Macro active link actions (page 553) allowed developers to define workflow using the macro functionality in Remedy User. Although macros allowed developers to record user actions easily, editing and maintaining the macros proved difficult. A larger problem is that the macros created in Remedy User simply do not work in a web browser environment. AR System now provides equivalent active link actions for which developers needed to create macros in Remedy User,... " v6.3 docs: AdvancedGuide-630.pdf Pg 250: " Backwards compatibility Macros stopped being supported in the AR System 5.x release. You can view reports created using run macro report actions with releases prior to AR System 5.x in Remedy User, or on the Web, by converting them to an equivalent active link. ... " And the topper is this part.... v7.1 docs: Workflow-Objects-710.pdf Pg 89: " Most operations that can be performed from a macro can be performed from other actions. Use the Run Macro action type for backward-compatibility with clients prior to the 5.0 release only. " I forget what version BMC removed the "macro converter" (I think it was 7.5) however at some point you will not be able to migrate the version "5.0 release only" code (AKA: Macros) forward. Note: at the release of ARS v7.1, only versions 7.0 and 6.3 were "supported". So v5.0 had already fallen off the support matrix. [ I was also unable to find the "5.0 release only" note in any of the v6.3 pdf's that I have. ] So to summarize... I am suggesting that you try to not use macros. Instead, find a more supportable way with Active Link workflow and/or Table Fields to achieve what you are trying to do. Hope that helps. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Thu, Oct 22, 2009 at 4:53 AM, sousys <[email protected]> wrote: > ** Hello. > Im wondering if there is some sort of tool, or third party application that > makes management and building of advanced macros easier. > At the moment im doing long search-strings but i cant make them with $INPUT$ > directly in the search-field. > So what i have to do is make the macro with a static value and then edit the > .arq-file. > All i need really is an editor that lets me read and edit the arq-file > without it being "coded". > Anyone know of anything that i might find usefull? > Thanks in advance > Michael / Tele2 Sweden _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
