I had the same problem, but with an asset management form with a couple of 
tables ... 

I enabled the SQL logging for the client, did a refresh, and then copied the 
select statements from the log file to a SQL editor and ran the queries ... 
found two of the the select statements taking too long before coming back with 
data .... added chunking to the field table and also an index to one of the 
classes and it resolved my issue....

Add the followings before your selects if you don't want to execute your query 
and want to see how long it will take and if any indexes are being used etc ...

set noexec on
set showplan on
set statistics time on




________________________________
De : John Kelley <[email protected]>
À : [email protected]
Envoyé le : Jeu 22 Octobre 2009, 14 h 20 min 35 s
Objet : Re: AR System Email Messages Form

** 
I do have over 95,000 items in the email error logs form. 
Are you saying to delete those out and retry opening the email messages form. 

JK 





"Chowdhury, Tauf" <[email protected]> 
Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 
10/22/2009 06:18 AM 
Please respond to
[email protected] 
 To [email protected]  
cc  
Subject Re: AR System Email Messages Form 
  
 


** 
What I’ve seen as the usual suspect is the Email Error Logs form . Depending on 
what level of logging you have turned on for E-mail messages, that 1 e-mail 
entry may have 20 entries associated within the error log form. (I may be 
exaggerating) 
  
Tauf Chowdhury
Analyst, Service Management 
Office: 631.858.7765 
Mobile:646.483.2779 
  
  
  
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Frank Caruso
Sent: Thursday, October 22, 2009 1:15 AM
To: [email protected]
Subject: Re: AR System Email Messages Form 
  
** 
Its probably not the search of that form but the refresh of several table 
fields that are on that form. 
On Wed, Oct 21, 2009 at 11:10 PM, John Kelley <[email protected]> 
wrote: 

Hi List
Has anyone had issues loading the AR System Email Messages in search mode?
It takes way to long to load.

I deleted all but one entry in the messages form and if I refresh my search 
results, it takes over a minute to load the one entry.  
It is so slow.

Any Suggestions?

ARS 7.1 patch 6
Oracle 10G
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