First question, what verson are you running and then I need to ask where are they looking at an attachment field? It is a custom form or ITSM 7?
Howard On Thu, Oct 29, 2009 at 8:48 AM, Martin, Robert <[email protected]> wrote: > ** > > Dear List, > > > > We are having problems with “Public” not being able to see Attachment > Fields. Both the Attachment Pool, and the individual Attachment Fields have > “Public” permissions. But if somebody with no permissions opens a form, > sometimes he sees a blank Attachment Pool with no fields, and other time he > can’t even see the Attachment Pool. > > > > If I give the user permission to one of the other groups with permissions > to the attachments, then he can see them with no problem. > > > > Any idea what might be causing this? > > > > Dwayne Martin > > James Madison University > > > > (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) > > > > PS- I sent a similar email yesterday, but it looks like the main message > body got blanked out somewhere along the way. So I am trying again. > > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

