First question, what verson are you running and then I need to ask where are
they looking at an attachment field? It is a custom form or ITSM 7?

Howard

On Thu, Oct 29, 2009 at 8:48 AM, Martin, Robert <[email protected]> wrote:

> **
>
> Dear List,
>
>
>
> We are having problems with “Public” not being able to see Attachment
> Fields.  Both the Attachment Pool, and the individual Attachment Fields have
> “Public” permissions.  But if somebody with no permissions opens a form,
> sometimes he sees a blank Attachment Pool with no fields, and other time he
> can’t even see the Attachment Pool.
>
>
>
> If I give the user permission to one of the other groups with permissions
> to the attachments, then he can see them with no problem.
>
>
>
> Any idea what might be causing this?
>
>
>
> Dwayne Martin
>
> James Madison University
>
>
>
> (ARS 7.1 p3, RH Linux server, Oracle 10.2 db)
>
>
>
> PS- I sent a similar email yesterday, but it looks like the main message
> body got blanked out somewhere along the way.  So I am trying again.
>
>
>
>
> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers
> Are"_




-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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